Tongou TO-Q-SY1-JZT - Issue after reset sum energy

[timewolf]

What happened?

i've reset sum energy of a Tongou TO-Q-SY1-JZT with endpoint 1 group 0x00 command 0 but now seems that the "sum energy" will never raise, still 0 after 2 days.

What did you expect to happen?

No response

How to reproduce it (minimal and precise)

No response

Zigbee2MQTT version

1.35.1

Adapter firmware version

6.10.3.0

Adapter

sonoff zb

Setup

docker

Debug log

No response

[customstudioyandexru]

Та же проблема.

[nireins]

Same Problem here. How can i full reset this device?

[customstudioyandexru]

The only thing that helped me was reconnecting the device.

[git-greatguy]

I added this device to my network and got troubles with "energy" counter as well. this counter seems to not be read correctly after a reset command is sent.

• Tried to reset from 2 different command. should trigger same code behavior, i believe. 1st '{"reset":""}' 2nd '{"command": {"cluster": 0,"command": 0,"payload": {}}}'

Both case ended with a new announce from device and values reading.

Info 2024-04-06 17:44:10MQTT publish: topic 'zigbee2mqtt/[INT] Alim EDF', payload '{"current":1.382,"energy":0.03,"indicator_mode":"off_on","last_seen":"2024-04-06T15:44:10.643Z","linkquality":72,"power":263,"power_outage_memory":"restore","state":"ON","update":{"installed_version":-1,"latest_version":-1,"state":null},"update_available":null,"voltage":235}' Info 2024-04-06 17:44:11MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"friendly_name":"[INT] Alim EDF","ieee_address":"0x385cfbfffed18343"},"type":"device_announce"}' Info 2024-04-06 17:44:13MQTT publish: topic 'zigbee2mqtt/[INT] Alim EDF', payload '{"current":1.425,"energy":0.03,"indicator_mode":"off_on","last_seen":"2024-04-06T15:44:13.345Z","linkquality":102,"power":273,"power_outage_memory":"restore","state":"ON","update":{"installed_version":-1,"latest_version":-1,"state":null},"update_available":null,"voltage":235}'

After some minutes, energy still showing value "0.03".

Info 2024-04-06 17:46:15MQTT publish: topic 'zigbee2mqtt/[INT] Alim EDF', payload '{"current":1.388,"energy":0.03,"indicator_mode":"off_on","last_seen":"2024-04-06T15:46:15.932Z","linkquality":72,"power":262,"power_outage_memory":"restore","state":"ON","update":{"installed_version":-1,"latest_version":-1,"state":null},"update_available":null,"voltage":234}'

"forcing" a read from dev console from attribute "currentSummDelivered" / cluster "semetering", make it updates again

now 0.02

2024-04-06 17:48:02MQTT publish: topic 'zigbee2mqtt/[INT] Alim EDF', payload '{"current":1.365,"energy":0.02,"indicator_mode":"off_on","last_seen":"2024-04-06T15:48:02.612Z","linkquality":76,"power":258,"power_outage_memory":"restore","state":"ON","update":{"installed_version":-1,"latest_version":-1,"state":null},"update_available":null,"voltage":233}'

but still not updating automatically. after some minutes

Info 2024-04-06 17:51:16MQTT publish: topic 'zigbee2mqtt/[INT] Alim EDF', payload '{"current":1.703,"energy":0.02,"indicator_mode":"off_on","last_seen":"2024-04-06T15:51:16.609Z","linkquality":72,"power":379,"power_outage_memory":"restore","state":"ON","update":{"installed_version":-1,"latest_version":-1,"state":null},"update_available":null,"voltage":234}'

If i update again from dev console, new values reported

Info 2024-04-06 17:51:53MQTT publish: topic 'zigbee2mqtt/[INT] Alim EDF', payload '{"current":1.703,"energy":0.05,"indicator_mode":"off_on","last_seen":"2024-04-06T15:51:53.803Z","linkquality":72,"power":379,"power_outage_memory":"restore","state":"ON","update":{"installed_version":-1,"latest_version":-1,"state":null},"update_available":null,"voltage":234}'

if i hit "reconfigure" button from z2m, energy counter go back to refresh values by itself like before reseting.

hope this info will help resolve this case ;)

thanks !

[git-greatguy]

Found a workaround for this weird behavior for people interested in reset energy sum. From node red on my side, after sending "reset" command to the device, i send a configure command on z2m bridge "configure" topic to make z2m properly report energy sum again.

Topic is "zigbee2mqtt/bridge/configure" and parameter is your z2m device name. example from my precedent post, name is : "[INT] Alim EDF"

up to you to adapt on your automation.

Enjoy ! :)

[github-actions[bot]]

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