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Before You Ask: What You Need to Know

Open JamXi233 opened this issue 1 year ago • 0 comments

Before You Ask: Steps to Take

Please Do the Following Before Asking:

  1. Search Existing Issues: Please search the issue list to see if someone has already posted the same or a similar question.
  2. Format and Detailed Information:
    • Error Information: If you encounter an error, please provide specific error information and console screenshots.
    • Operating Environment: Describe your operating system and software version, e.g., [Windows 11 22631.3085, SRTools_1.3.0.1].
    • Attempted Solutions: Explain the methods you have already tried to resolve the issue.

If the Issue is labeled [Waiting for Feedback Response] for more than 7 days, the Issue will be Closed.

Example of How to Ask

Title: [Bug] Specific Feature Not Working on Windows (10/11)
Content:
I am encountering an issue with a specific feature while using Windows (10/11). Despite trying reinstalling and checking logs, the problem persists.
*OS: Windows [10/11] [?????].[????]
*SRTools version: [SRTools_X.X.X.X]
Have used [XXX] method to try to solve the problem
Attachments:
*Screenshot of error interface
*Screenshot of console error log
*SRToolsDebug screenshot

Note:

Log Files: Located at [Documents\JSG-LLC\SRTools\Panic] and [Documents\JSG-LLC\SRTools\Logs]

SRToolsDebug Screenshot: Run using Powershell irm srtools.jamsg.cn/debug | iex

JamXi233 avatar May 05 '24 11:05 JamXi233