cells should have non-zero library sizes or 'scaling' values

[Romhop]

pbmc.1k.sce <- scran::computeSumFactors(new_matrix) Error: BiocParallel errors 1 remote errors, element index: 1 9 unevaluated and other errors first remote error: Error in (function (x, sizes, min.mean = NULL, positive = FALSE, scaling = NULL) : cells should have non-zero library sizes or 'scaling' values

when i try to count the sizefactor, it returned the erros ,i don't know how to solve it? Is that means that there should not have zero value in my matrix?