librealsense icon indicating copy to clipboard operation
librealsense copied to clipboard

Windows10 thinks realsense2 is a trojan

Open TBS1996 opened this issue 3 years ago • 7 comments

https://i.imgur.com/P0qgRvm.png

SDK downloaded: Intel.RealSense.SDK-WIN10-2.50.0.3785

TBS1996 avatar Aug 09 '22 21:08 TBS1996

Hi @TBS1996 Was the RealSense SDK installer file Intel.RealSense.SDK-WIN10-2.50.0.3785 downloaded from the 'Assets' file list of the SDK's Releases page, please?

https://github.com/IntelRealSense/librealsense/releases/tag/v2.50.0

MartyG-RealSense avatar Aug 10 '22 05:08 MartyG-RealSense

Yes, it was.

TBS1996 avatar Aug 10 '22 05:08 TBS1996

I have not seen this exe file trigger a Trojan warning in protective software before as it is a safe download. Do you have the option under the Actions drop-down menu to ignore the warning and proceed with running the file?

MartyG-RealSense avatar Aug 10 '22 06:08 MartyG-RealSense

it didnt flag it during the installation, I just noticed the warning afterwards, I had some linker issues but not sure if thats due to certain files being quarantined or not

TBS1996 avatar Aug 10 '22 07:08 TBS1996

Does the camera seem to perform normally in the RealSense Viewer tool that can be launched with the shortcut icon that the installer should have placed on the Windows desktop?

MartyG-RealSense avatar Aug 10 '22 07:08 MartyG-RealSense

Yes the camera works without an issue in the realsense viewer, so I dont know if anything actually broke because of this trojan detection

TBS1996 avatar Aug 10 '22 08:08 TBS1996

If the Viewer works normally then it is likely that other RealSense programs will work correctly too. Because you have installed the full RealSense SDK, you can test with a range of pre-built executable example programs in the SDK's 'Tools' folder. You can find this easily by right-clicking on the Viewer shortcut icon on the Windows desktop and selecting Open file location from its menu. The programs rs-capture.exe and rs-pointcloud.exe are excellent test programs to start with.

MartyG-RealSense avatar Aug 10 '22 08:08 MartyG-RealSense

Hi @TBS1996 Do you require further assistance with this case, please? Thanks!

MartyG-RealSense avatar Aug 19 '22 05:08 MartyG-RealSense

Hello, sorry for late reply, no i don't need any assistance, I never had a real problem in the first place I just wanted to notify of this warning. I'll close this issue, thank you for the attention you've been giving me.

TBS1996 avatar Aug 20 '22 11:08 TBS1996

You are very welcome. Thanks again for highlighting the warning that you experienced!

MartyG-RealSense avatar Aug 20 '22 12:08 MartyG-RealSense