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[Bug] Issue with Open WebUI not launching from CasaOS

Open M-INC-01 opened this issue 8 months ago • 1 comments

Hi, I'm having trouble with the Open WebUI installation on CasaOS. I've successfully installed it, but when I click on the app icon from the CasaOS interface, nothing happens — it doesn't redirect or open any interface.

Could you please help me troubleshoot or guide me on how to properly configure it so that it works as expected?

Thanks in advance!

Jun 16 '25 18:06 M-INC-01

Hi,

Thank you for reaching out. To help troubleshoot the issue, please follow these steps to retrieve the logs:

Access the terminal.
Run docker ps to find the container ID of the Open WebUI application.
Run docker logs <container_id> (replace <container_id> with the actual ID).
Share the error logs you get, so we can analyze and provide further assistance.

Jun 19 '25 05:06 DURUII

ds (health: starting) 0.0.0.0:8080->8080/tcp, [::]:8080->8080/tcp belullama-webui-1 54df22807ca6 ollama/ollama:latest "/bin/ollama serve" 2 hours ago Up 2 hours (healthy) 0.0.0.0:11434->11434/tcp, [::]:11434->11434/tcp belullama-ollama-1 c6a685a6d27f scavin/ws-scrcpy:latest "docker-entrypoint.s…" 22 hours ago Up 22 hours 0.0.0.0:8000->8000/tcp, [::]:8000->8000/tcp ws-scrcpy dbb8960fcbf5 linuxserver/emby:4.8.10 "/init" 42 hours ago Up 23 hours 0.0.0.0:8096->8096/tcp, [::]:8096->8096/tcp, 0.0.0.0:8920->8920/tcp, [::]:8920->8920/tcp emby casa@casaServer:~$ docker logs ^C casa@casaServer:~$ docker logs 11ba5add320c permission denied while trying to connect to the Docker daemon socket at unix:///var/run/docker.sock: Get "http://%2Fvar%2Frun%2Fdocker.sock/v1.51/containers/11ba5add320c/json": dial unix /var/run/docker.sock: connect: permission denied casa@casaServer:~$ sudo docker logs 11ba5add320c Loading WEBUI_SECRET_KEY from file, not provided as an environment variable. Generating WEBUI_SECRET_KEY Loading WEBUI_SECRET_KEY from .webui_secret_key /app/backend/open_webui /app/backend /app INFO [alembic.runtime.migration] Context impl SQLiteImpl. INFO [alembic.runtime.migration] Will assume non-transactional DDL. WARNI [open_webui.env]

WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.

INFO [open_webui.env] VECTOR_DB: chroma INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2 WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests. Loading WEBUI_SECRET_KEY from file, not provided as an environment variable. Loading WEBUI_SECRET_KEY from .webui_secret_key /app/backend/open_webui /app/backend /app INFO [alembic.runtime.migration] Context impl SQLiteImpl. INFO [alembic.runtime.migration] Will assume non-transactional DDL. WARNI [open_webui.env]

WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.

INFO [open_webui.env] VECTOR_DB: chroma INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2 WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests. Loading WEBUI_SECRET_KEY from file, not provided as an environment variable. Loading WEBUI_SECRET_KEY from .webui_secret_key /app/backend/open_webui /app/backend /app INFO [alembic.runtime.migration] Context impl SQLiteImpl. INFO [alembic.runtime.migration] Will assume non-transactional DDL. WARNI [open_webui.env]

WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.

INFO [open_webui.env] VECTOR_DB: chroma INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2 WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests. Loading WEBUI_SECRET_KEY from file, not provided as an environment variable. Loading WEBUI_SECRET_KEY from .webui_secret_key /app/backend/open_webui /app/backend /app INFO [alembic.runtime.migration] Context impl SQLiteImpl. INFO [alembic.runtime.migration] Will assume non-transactional DDL. WARNI [open_webui.env]

WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.

INFO [open_webui.env] VECTOR_DB: chroma INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2 WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests. Loading WEBUI_SECRET_KEY from file, not provided as an environment variable. Loading WEBUI_SECRET_KEY from .webui_secret_key /app/backend/open_webui /app/backend /app INFO [alembic.runtime.migration] Context impl SQLiteImpl. INFO [alembic.runtime.migration] Will assume non-transactional DDL. WARNI [open_webui.env]

WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.

INFO [open_webui.env] VECTOR_DB: chroma INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2 WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests. Loading WEBUI_SECRET_KEY from file, not provided as an environment variable. Loading WEBUI_SECRET_KEY from .webui_secret_key /app/backend/open_webui /app/backend /app INFO [alembic.runtime.migration] Context impl SQLiteImpl. INFO [alembic.runtime.migration] Will assume non-transactional DDL. WARNI [open_webui.env]

WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.

INFO [open_webui.env] VECTOR_DB: chroma INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2 WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests. Loading WEBUI_SECRET_KEY from file, not provided as an environment variable. Loading WEBUI_SECRET_KEY from .webui_secret_key /app/backend/open_webui /app/backend /app INFO [alembic.runtime.migration] Context impl SQLiteImpl. INFO [alembic.runtime.migration] Will assume non-transactional DDL. WARNI [open_webui.env]

WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.

INFO [open_webui.env] VECTOR_DB: chroma INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2 WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests. Loading WEBUI_SECRET_KEY from file, not provided as an environment variable. Loading WEBUI_SECRET_KEY from .webui_secret_key /app/backend/open_webui /app/backend /app INFO [alembic.runtime.migration] Context impl SQLiteImpl. INFO [alembic.runtime.migration] Will assume non-transactional DDL. WARNI [open_webui.env]

WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.

INFO [open_webui.env] VECTOR_DB: chroma INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2 WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests. Loading WEBUI_SECRET_KEY from file, not provided as an environment variable. Loading WEBUI_SECRET_KEY from .webui_secret_key /app/backend/open_webui /app/backend /app INFO [alembic.runtime.migration] Context impl SQLiteImpl. INFO [alembic.runtime.migration] Will assume non-transactional DDL. WARNI [open_webui.env]

WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.

INFO [open_webui.env] VECTOR_DB: chroma INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2 WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests. Loading WEBUI_SECRET_KEY from file, not provided as an environment variable. Loading WEBUI_SECRET_KEY from .webui_secret_key /app/backend/open_webui /app/backend /app INFO [alembic.runtime.migration] Context impl SQLiteImpl. INFO [alembic.runtime.migration] Will assume non-transactional DDL. WARNI [open_webui.env]

WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.

INFO [open_webui.env] VECTOR_DB: chroma INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2 WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests. Loading WEBUI_SECRET_KEY from file, not provided as an environment variable. Loading WEBUI_SECRET_KEY from .webui_secret_key /app/backend/open_webui /app/backend /app INFO [alembic.runtime.migration] Context impl SQLiteImpl. INFO [alembic.runtime.migration] Will assume non-transactional DDL. WARNI [open_webui.env]

WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.

INFO [open_webui.env] VECTOR_DB: chroma INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2 WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests. Loading WEBUI_SECRET_KEY from file, not provided as an environment variable. Loading WEBUI_SECRET_KEY from .webui_secret_key /app/backend/open_webui /app/backend /app INFO [alembic.runtime.migration] Context impl SQLiteImpl. INFO [alembic.runtime.migration] Will assume non-transactional DDL. WARNI [open_webui.env]

WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.

INFO [open_webui.env] VECTOR_DB: chroma INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2 WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests. Loading WEBUI_SECRET_KEY from file, not provided as an environment variable. Loading WEBUI_SECRET_KEY from .webui_secret_key /app/backend/open_webui /app/backend /app INFO [alembic.runtime.migration] Context impl SQLiteImpl. INFO [alembic.runtime.migration] Will assume non-transactional DDL. WARNI [open_webui.env]

WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.

INFO [open_webui.env] VECTOR_DB: chroma INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2 WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests. Loading WEBUI_SECRET_KEY from file, not provided as an environment variable. Loading WEBUI_SECRET_KEY from .webui_secret_key /app/backend/open_webui /app/backend /app INFO [alembic.runtime.migration] Context impl SQLiteImpl. INFO [alembic.runtime.migration] Will assume non-transactional DDL. WARNI [open_webui.env]

WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.

INFO [open_webui.env] VECTOR_DB: chroma INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2 WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests. Loading WEBUI_SECRET_KEY from file, not provided as an environment variable. Loading WEBUI_SECRET_KEY from .webui_secret_key

Aug 10 '25 15:08 olly1083