🐛 Nearly all checkouts fail due to session verification issue

[domtie]

Describe the bug Hi, Awesome tool!

I'm facing an issue throughout multiple instances of the application. More than 90% of attempts to checkout fail, nearly 100% on mobile even. Only error I'm able to find is: "message": "Sorry, we could not verify your session. Please restart your order." As well as a 403 for a request to .../api/public/events/2/order/o_kWqIOlqjVXXXX?session_identifier=16265XXX. Every now and then an attempt will go through on desktop, but rarely.

Edit: Visiting and loading the requested url directly fails/resolves randomly. Reloading 10 times will return ~7: "SORRY, WE COULD NOT VERIFY YOUR SESSION. PLEASE RESTART YOUR ORDER." and ~3 return the requested data. Same route, loaded a couple seconds apart in the browser without cache.

To Reproduce Steps to reproduce the behavior:

1. Go to an event page
2. Select ticket quantity
3. Click "Continue"
4. See error

Screenshots

Error occurs on all end-user devices, and with near 100% frequency when on mobile.

Hi.Events Version and platform I'm running the latest version (c2873ec01ddb) of the all-in-one docker image, deployed on a hetzner server.

Additional context API seems to be running great, just facing issues during the checkout flow.

Any idea if this is a deployment/config error or an issue with the container? I'm unable to pinpoint where/if more detailed logs are stored anywhere, any advice?

Thanks :)

[domtie]

Figured out this is most likely an issue when using Cloudflare due to their load balancers rotating IPs, which will obviously fail the IP checks during checkout.

[daveearley]

Thanks for the report! This should be once https://github.com/HiEventsDev/Hi.Events/pull/197 is merged.

[daveearley]

Closing as this was solved in #197.