stream-chat-flutter 403 error on older images when scrolling up on message list by new channel member. Old members seem ok.

Which packages are you using?

stream_chat_flutter

On what platforms did you experience the issue?

iOS, Android

What version are you using?

stream_chat_flutter: '7.2.0-hotfix.1'

What happened?

When a new user joins a channel, he is not able to look at or download any past attachments. Only seems to work with new attachments or attachments sent after they joined the channel.

Steps to reproduce

1. Open up message list.
2. Have new user join an ongoing channel.
3. Scroll up with the new user to see pictures or attachments.
4. We consistently get a 403 error here.

Supporting info to reproduce

Relevant log output

Exception has occurred.
HttpExceptionWithStatus (HttpException: Invalid statusCode: 403, uri = https://ohio.stream-io-cdn.com/1299835/images/98cadc41-5bb4-4158-9f6b-bfb689b36b4f.3B5EF7AC-6B25-4AE0-B112-AF64CD1EE137_L0_001_.PNG?Key-Pair-Id=APKAIHG36VEWPDULE23Q&Policy=eyJTdGF0ZW1lbnQiOlt7IlJlc291cmNlIjoiaHR0cHM6Ly9vaGlvLnN0cmVhbS1pby1jZG4uY29tLzEyOTk4MzUvaW1hZ2VzLzk4Y2FkYzQxLTViYjQtNDE1OC05ZjZiLWJmYjY4OWIzNmI0Zi4zQjVFRjdBQy02QjI1LTRBRTAtQjExMi1BRjY0Q0QxRUUxMzdfTDBfMDAxXy5QTkc~Km9oPTI3OTYqb3c9MTI5MCoiLCJDb25kaXRpb24iOnsiRGF0ZUxlc3NUaGFuIjp7IkFXUzpFcG9jaFRpbWUiOjE3MTQxODUxNjh9fX1dfQ__&Signature=FuGpNSE4nwOmYP2fPi3BRVIhL1K~S6n5QSaG1h6LyrTMvsIzMBpjsqGli18-Few4-EAw-aEsOKMyMYl4pN2SLJ6fCYBZClczRKDAmQWpPP71wfZvVOtcRrF5pFE-3OomG5DOLcR6C5xyy3f8cqGb4U2ABg3mCgZo~D5zZpydrNpvQT8f4dylvkTGpwBuUHmFVaMFYaVAvYO20tun5DxXbaGc1CEi5wdfGJ~Qi5E6tkRqiWEEkBjoD3hoz6Z1iYnVMzFzbgNLRbYOcIsB-6j-Z-toIcguwepLVKie2Ec-tOa5oMO367u5mKyhaFEP5~0FKugTwHqUWkJrxtVrO0W7jA__&oh=2796&ow=1290)

Flutter analyze output

flutter analyze                                                                                                        ok  10s  09:36:18 AM 
Analyzing athlete_app...                                                
No issues found! (ran in 5.5s)

Flutter doctor output

flutter doctor -v                                                                                                                                                 ok  09:35:58 AM 
[✓] Flutter (Channel stable, 3.19.6, on macOS 14.4.1 23E224 darwin-x64, locale en-US)
    • Flutter version 3.19.6 on channel stable at /Users/ivandev/CodingLanguages/flutter
    • Upstream repository https://github.com/flutter/flutter.git
    • Framework revision 54e66469a9 (2 weeks ago), 2024-04-17 13:08:03 -0700
    • Engine revision c4cd48e186
    • Dart version 3.3.4
    • DevTools version 2.31.1

[✓] Android toolchain - develop for Android devices (Android SDK version 34.0.0)
    • Android SDK at /Users/ivandev/Library/Android/sdk
    • Platform android-34, build-tools 34.0.0
    • ANDROID_HOME = /Users/ivandev/Library/Android/sdk
    • Java binary at: /Applications/Android Studio.app/Contents/jbr/Contents/Home/bin/java
    • Java version OpenJDK Runtime Environment (build 17.0.9+0-17.0.9b1087.7-11185874)
    • All Android licenses accepted.

[✓] Xcode - develop for iOS and macOS (Xcode 15.3)
    • Xcode at /Applications/Xcode.app/Contents/Developer
    • Build 15E204a
    • CocoaPods version 1.15.2

[✓] Chrome - develop for the web
    • Chrome at /Applications/Google Chrome.app/Contents/MacOS/Google Chrome

[✓] Android Studio (version 2023.2)
    • Android Studio at /Applications/Android Studio.app/Contents
    • Flutter plugin can be installed from:
      🔨 https://plugins.jetbrains.com/plugin/9212-flutter
    • Dart plugin can be installed from:
      🔨 https://plugins.jetbrains.com/plugin/6351-dart
    • Java version OpenJDK Runtime Environment (build 17.0.9+0-17.0.9b1087.7-11185874)

[✓] VS Code (version 1.88.1)
    • VS Code at /Applications/Visual Studio Code.app/Contents
    • Flutter extension version 3.88.0

[✓] Connected device (4 available)
    • SM S911U (mobile)                 • R3CW10L0A0J               • android-arm64  • Android 14 (API 34)
    • MobileDev-Iphone11ProMax (mobile) • 00008030-001578AA2ED8802E • ios            • iOS 17.4.1 21E236
    • macOS (desktop)                   • macos                     • darwin-x64     • macOS 14.4.1 23E224 darwin-x64
    • Chrome (web)                      • chrome                    • web-javascript • Google Chrome 124.0.6367.93
    ! Error: Browsing on the local area network for MobileDev-Iphone14ProMax. Ensure the device is unlocked and attached with a cable or associated with the same local area network as this Mac.
      The device must be opted into Developer Mode to connect wirelessly. (code -27)

[✓] Network resources
    • All expected network resources are available.

• No issues found!

Code of Conduct

[X] I agree to follow this project's Code of Conduct

May 02 '24 16:05 IvanTrejoDev

per tech support:

"This is likely an issue on our end, I believe there are instances where we are not refreshing the link when we should be.

We are actively looking into a solution for this."

May 02 '24 19:05 IvanTrejoDev

This has been resolved by the technical support team. Thanks guys!!

May 09 '24 16:05 IvanTrejoDev