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HTML5 client stop accepting input

Open SSinternalIT opened this issue 9 years ago • 3 comments

no input Sometimes when using the HTML 5 RDP client with Chrome 50.0.2661.87 and IE 10 (more often with IE) any windows it is opened does not receive input from keyboard, A strange cursor blinks in the upper left corner when trying to type on the keyboard (see attached screenshot were I have circled in red the cursor). The only way to fix the problem is disconnect and login again, in IE it is also necessary to open a new tab (the old one does not receive input even after logging in again).

SSinternalIT avatar Apr 28 '16 15:04 SSinternalIT

When that happens try clicking the multilanguage keyboard on and off, or try pressing enter. That cursor should be invisible, but on IE it shows up for now. That is due to the multilanguage keyboard, that supports all the keyboard layouts of the user's machine (French, German, Japanese, Chinese etc) including Windows' native IME.

c64cosmin avatar Apr 28 '16 15:04 c64cosmin

Hello! None of the suggested actions seems to make the windows accept input again. Is there something else we can try? Our main concern is to have this issue reduced or fixed on firefox and chrome (we do not really use IE).

SSinternalIT avatar May 09 '16 09:05 SSinternalIT

Unfortunately, I couldn't replicate the problem. If you can replicate the issue and describe some simple steps on how to enter that case would be helpful.

As I stated above, if you still see the blinking cursor, and, if the cursor moves while typing(as if you were typing under that cursor) that is a different problem altogether and can be easily avoided. The multilanguage input method didn't create any problems on our tests(we tested for IE, Edge, Opera, Firefox and Chrome). If that is what's happening, what you see is a buffer filling up with unicode characters and will be later sent, after a Enter press, though that buffer is off when not using multilanguage input method.

c64cosmin avatar May 12 '16 17:05 c64cosmin