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Crashing when clicking on Tray Icon

Open alwe2710 opened this issue 5 years ago • 9 comments

Whenever I try to click on the tray icon it disappears but no GUI appears (I assume it crashes)

alwe2710 avatar Mar 19 '20 07:03 alwe2710

I have the same on the latest version, 1.7.6.

Here are some logs:

rgbsync.log content:

2020-03-31 17:11:40.4304|DEBUG|RGBSyncPlus.ApplicationManager|============ JackNet RGB Sync is Starting ============
2020-03-31 17:11:40.4544|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\HidSharp.dll
2020-03-31 17:11:40.4665|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\Interop.AuraServiceLib.dll
2020-03-31 17:11:40.4745|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Asus.dll
2020-03-31 17:11:43.3982|DEBUG|RGBSyncPlus.ApplicationManager|C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Asus.dll has been loaded
2020-03-31 17:11:43.3982|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.CoolerMaster.dll
2020-03-31 17:11:43.5185|DEBUG|RGBSyncPlus.ApplicationManager|C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.CoolerMaster.dll has been loaded
2020-03-31 17:11:43.5255|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Corsair.dll
2020-03-31 17:11:43.5440|DEBUG|RGBSyncPlus.ApplicationManager|C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Corsair.dll has been loaded
2020-03-31 17:11:43.5440|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.EVGA.dll
2020-03-31 17:11:48.6195|ERROR|RGBSyncPlus.ApplicationManager|Error loading C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.EVGA.dll
2020-03-31 17:11:48.6195|ERROR|RGBSyncPlus.ApplicationManager|System.Exception: Coudln't connect to EVGAProxy
   at RGB.NET.Devices.EVGA.EVGADeviceProvider..ctor()
   at RGB.NET.Devices.EVGA.EVGADeviceProvider.get_Instance()
   at RGB.NET.Devices.EVGA.EVGADeviceProviderLoader.GetDeviceProvider()
   at RGB.NET.Core.RGBSurface.LoadDevices(IRGBDeviceProviderLoader deviceProviderLoader, RGBDeviceType loadFilter, Boolean exclusiveAccessIfPossible, Boolean throwExceptions)
   at RGBSyncPlus.ApplicationManager.LoadDeviceProviders()
2020-03-31 17:11:48.6375|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Logitech.dll
2020-03-31 17:11:48.6526|DEBUG|RGBSyncPlus.ApplicationManager|C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Logitech.dll has been loaded
2020-03-31 17:11:48.6526|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Msi.dll
2020-03-31 17:11:58.7416|DEBUG|RGBSyncPlus.ApplicationManager|C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Msi.dll has been loaded
2020-03-31 17:11:58.7416|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Novation.dll
2020-03-31 17:11:58.7576|ERROR|RGBSyncPlus.ApplicationManager|Error loading C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Novation.dll
2020-03-31 17:11:58.7576|ERROR|RGBSyncPlus.ApplicationManager|System.Reflection.ReflectionTypeLoadException: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.
   at System.Reflection.RuntimeModule.GetTypes(RuntimeModule module)
   at System.Reflection.RuntimeModule.GetTypes()
   at System.Reflection.Assembly.GetTypes()
   at RGBSyncPlus.ApplicationManager.LoadDeviceProviders()
2020-03-31 17:11:58.7706|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Razer.dll
2020-03-31 17:11:58.7866|DEBUG|RGBSyncPlus.ApplicationManager|C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Razer.dll has been loaded
2020-03-31 17:11:58.7866|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Roccat.dll
2020-03-31 17:11:58.8026|DEBUG|RGBSyncPlus.ApplicationManager|C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Roccat.dll has been loaded
2020-03-31 17:11:58.8026|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.SteelSeries.dll
2020-03-31 17:11:58.8577|DEBUG|RGBSyncPlus.ApplicationManager|C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.SteelSeries.dll has been loaded
2020-03-31 17:11:58.8647|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.WS281X.dll
2020-03-31 17:11:58.8647|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Mad\AppData\Roaming\JackNet RGB Sync\DeviceProvider\System.ValueTuple.dll
2020-03-31 17:11:58.9875|DEBUG|RGBSyncPlus.ApplicationManager|============ App is Shutting Down ============

error.log content:

[3/31/2020 5:11:58 PM] Exception!

Message:
Method 'GetColorAtPoint' in type 'RGBSyncPlus.Brushes.SyncBrush' from assembly 'RGBSync+, Version=1.7.6.21554, Culture=neutral, PublicKeyToken=null' does not have an implementation.

StackTrace:
   at RGBSyncPlus.ApplicationManager.RegisterSyncGroup(SyncGroup syncGroup)
   at RGBSyncPlus.ApplicationManager.Initialize()
   at RGBSyncPlus.App.OnStartup(StartupEventArgs e)

mad-it avatar Mar 31 '20 15:03 mad-it

I have received this bug report from a few users now, can you please specify what hardware you are trying to sync and what versions of their respective control applications you are using?

Fanman03 avatar Mar 31 '20 21:03 Fanman03

@Fanman03 I cannot say about the OP, but my own configuration is: Corshair H150i running iCUE 2.23.66 Asus ROG Strix x570-e not running Armor Crate/AURA since RGBSync does not see it as a master LED to sync with.

I reverted back to 1.6.2 as this was the last version working for me.

mad-it avatar Apr 01 '20 07:04 mad-it

Thats my rgbsync.log: rgbsync.log My config is: iCUE 3.26.95, ASUS Aura 1.07.79 MB is Asus Strix Z270E

alwe2710 avatar Apr 09 '20 22:04 alwe2710

I've got some news: If I unplug my Keyboard the Software opens. My keyboard is a CoolerMaster Masterkeys Pro L (which also has RGB)

alwe2710 avatar Apr 20 '20 06:04 alwe2710

Can confirm, i have the same keyboard and the app crashes as long as the keyboard is plugged in :( If i unplug the keyboard it works fine

M4gus10 avatar Apr 22 '20 21:04 M4gus10

I can confirm I had the same crashing issue with the Razer Mouse driver/software installed. When I uninstalled and rebooted, the crashing stopped.

jaycollett avatar May 30 '20 20:05 jaycollett

I'm experiencing the same issue, however no new hardware/software was installed on my end. Issue started happening afterupgrading to 1.7.6.

rgbsync.log 
2020-06-08 16:39:11.8431|DEBUG|RGBSyncPlus.ApplicationManager|============ JackNet RGB Sync is Starting ============
2020-06-08 16:39:11.9136|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\HidSharp.dll
2020-06-08 16:39:11.9711|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\Interop.AuraServiceLib.dll
2020-06-08 16:39:12.0236|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Asus.dll
2020-06-08 16:39:15.0880|DEBUG|RGBSyncPlus.ApplicationManager|C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Asus.dll has been loaded
2020-06-08 16:39:15.1390|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.CoolerMaster.dll
2020-06-08 16:39:15.3155|DEBUG|RGBSyncPlus.ApplicationManager|C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.CoolerMaster.dll has been loaded
2020-06-08 16:39:15.3665|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Corsair.dll
2020-06-08 16:39:15.4290|DEBUG|RGBSyncPlus.ApplicationManager|C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Corsair.dll has been loaded
2020-06-08 16:39:15.4800|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.EVGA.dll
2020-06-08 16:39:15.8085|DEBUG|RGBSyncPlus.ApplicationManager|C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.EVGA.dll has been loaded
2020-06-08 16:39:15.8605|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Logitech.dll
2020-06-08 16:39:15.9590|DEBUG|RGBSyncPlus.ApplicationManager|C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Logitech.dll has been loaded
2020-06-08 16:39:16.0105|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Msi.dll
2020-06-08 16:39:26.2594|DEBUG|RGBSyncPlus.ApplicationManager|C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Msi.dll has been loaded
2020-06-08 16:39:26.3119|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Novation.dll
2020-06-08 16:39:26.3664|ERROR|RGBSyncPlus.ApplicationManager|Error loading C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Novation.dll
2020-06-08 16:39:26.4174|ERROR|RGBSyncPlus.ApplicationManager|System.Reflection.ReflectionTypeLoadException: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.
 at System.Reflection.RuntimeModule.GetTypes(RuntimeModule module)
 at System.Reflection.RuntimeModule.GetTypes()
 at System.Reflection.Assembly.GetTypes()
 at RGBSyncPlus.ApplicationManager.LoadDeviceProviders()
2020-06-08 16:39:26.4719|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Razer.dll
2020-06-08 16:39:26.5324|DEBUG|RGBSyncPlus.ApplicationManager|C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Razer.dll has been loaded
2020-06-08 16:39:26.5839|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Roccat.dll
2020-06-08 16:39:26.6364|DEBUG|RGBSyncPlus.ApplicationManager|C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.Roccat.dll has been loaded
2020-06-08 16:39:26.6869|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.SteelSeries.dll
2020-06-08 16:39:26.7674|DEBUG|RGBSyncPlus.ApplicationManager|C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.SteelSeries.dll has been loaded
2020-06-08 16:39:26.8184|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\RGB.NET.Devices.WS281X.dll
2020-06-08 16:39:26.8719|DEBUG|RGBSyncPlus.ApplicationManager|Loading provider C:\Users\Gustavo\AppData\Roaming\JackNet RGB Sync\DeviceProvider\System.ValueTuple.dll
2020-06-08 16:39:27.0184|DEBUG|RGBSyncPlus.ApplicationManager|============ App is Shutting Down ============
error.log 
[6/8/2020 4:39:26 PM] Exception!

Message:
Method 'GetColorAtPoint' in type 'RGBSyncPlus.Brushes.SyncBrush' from assembly 'RGBSync+, Version=1.7.6.21554, Culture=neutral, PublicKeyToken=null' does not have an implementation.

StackTrace:
 at RGBSyncPlus.ApplicationManager.RegisterSyncGroup(SyncGroup syncGroup)
 at RGBSyncPlus.ApplicationManager.Initialize()
 at RGBSyncPlus.App.OnStartup(StartupEventArgs e)

My configuration:

  • iCUE 3.29.110 (being used to control a Lightning Node Core with 6 QL-140 fans connected to it)
  • MB: Asus Strix x570-E
  • JackNet was controlling a couple RGB strips, RAM and mobo leds using the QL-140 fans as source

gdmachado avatar Jun 08 '20 14:06 gdmachado

Same issue happens even with my Masterkeys white. My fix was:

  1. Unplug keyboard.
  2. Launch Jacknet.
  3. Use device exclude tool
  4. replug keyboard

Might not be favorable with RGB keyboard, but for white LEDs it's a solution in my eyes.

Naamloos avatar Mar 28 '21 18:03 Naamloos