[$250] Thread - Hidden in LHN and loading header when thread reply on system message

[jponikarchuk]

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Version Number: v9.2.75-0 Reproducible in staging?: Yes Reproducible in production?: Yes If this was caught during regression testing, add the test name, ID and link from BrowserStack: https://github.com/Expensify/App/pull/76209 Email or phone of affected tester (no customers): [email protected] Issue reported by: Applause Internal Team Bug source: Pull Request QA execution Device used: Mac / Safari App Component: Left Hand Navigation (LHN)

Action Performed:

1. Go to workspace chat (WS chat).
2. Create an expense.
3. Open the expense.
4. Click “Report”.
5. Remove the expense from report.
6. Go to your self DM chat.
7. Open the “unreported expense” message.
8. Right-click on the system message that indicates the report was moved.
9. Submit a message in the thread.

Expected Result:

The reply message appears immediately with the correct header. The thread is visible in the Left-Hand Navigation (LHN) as expected.

Actual Result:

After submitting the message, the header stays in “loading” mode. The thread is hidden in the LHN.

Workaround:

Unknown

Platforms:

• [x] Android: App
• [ ] Android: mWeb Chrome
• [x] iOS: App
• [ ] iOS: mWeb Safari
• [ ] iOS: mWeb Chrome
• [x] Windows: Chrome
• [ ] MacOS: Chrome / Safari
• [ ] MacOS: Desktop

Screenshots/Videos

https://github.com/user-attachments/assets/5526c322-35d5-4406-bf6a-61c68f6c97e0

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021999592012393993056
• Upwork Job ID: 1999592012393993056
• Last Price Increase: 2025-12-19

Issue Owner

Current Issue Owner: @akinwale

[melvin-bot[bot]]

Triggered auto assignment to @isabelastisser (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot[bot]]

Job added to Upwork: https://www.upwork.com/jobs/~021999592012393993056

[melvin-bot[bot]]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @akinwale (External)

[marufsharifi]

This seems to be a BE issue When adding a comment to a child thread, the backend sends an Onyx merge that first sets the parent report action to null, then merges back only child-thread metadata fields. This permanently removes required fields (actionName, message, originalMessage) from the parent action in Onyx, causing the report title to disappear until OpenReport rehydrates the action.

[melvin-bot[bot]]

@akinwale Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[melvin-bot[bot]]

@akinwale Huh... This is 4 days overdue. Who can take care of this?

[isabelastisser]

My BZ assignments are paused until March. Reassigning so I can prioritize the KYC squad issues.

[melvin-bot[bot]]

Triggered auto assignment to @sakluger (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot[bot]]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[melvin-bot[bot]]

@akinwale Eep! 4 days overdue now. Issues have feelings too...

[melvin-bot[bot]]

@akinwale @sakluger this issue was created 2 weeks ago. Are we close to approving a proposal? If not, what's blocking us from getting this issue assigned? Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[melvin-bot[bot]]

@akinwale 6 days overdue. This is scarier than being forced to listen to Vogon poetry!

[melvin-bot[bot]]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸