Expensify
[$1000] Attachments - Unable to upload attachments in certain rooms
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Version Number: 1.4.30-0 Reproducible in staging?: Yes Reproducible in production?: Yes If this was caught during regression testing, add the test name, ID and link from TestRail: Email or phone of affected tester (no customers): Logs: https://stackoverflow.com/c/expensify/questions/4856 Expensify/Expensify Issue URL: Issue reported by: @rafecolton Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1705433392285439
Action Performed:
- Log in with a Expensifail account
- Navigate to the room #applause.expensifail.com (https://staging.new.expensify.com/r/5324367938904284)
- Send an image to the chat
- Login to another Expensifail account
- Navigate to the room #applause.expensifail.com (https://staging.new.expensify.com/r/5324367938904284
- Verify if you can see the uploaded image
Expected Result:
Image is uploaded and displayed in the conversation history.
Actual Result:
The image uploads for a while then an error is displayed in chat and in JS console
Workaround:
N/A
Platforms:
Which of our officially supported platforms is this issue occurring on?
- [ ] Android: Native
- [ ] Android: mWeb Chrome
- [ ] iOS: Native
- [ ] iOS: mWeb Safari
- [x] MacOS: Chrome / Safari
- [x] MacOS: Desktop
Screenshots/Videos
Upwork Automation - Do Not Edit
- Upwork Job URL: https://www.upwork.com/jobs/~015a3eadd41d507135
- Upwork Job ID: 1749905365297426432
- Last Price Increase: 2024-02-06
Job added to Upwork: https://www.upwork.com/jobs/~015a3eadd41d507135
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Triggered auto assignment to @NicMendonca (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.
Triggered auto assignment to Contributor-plus team member for initial proposal review - @Santhosh-Sellavel (External)
This might be related to https://github.com/Expensify/App/issues/35017 Since comes first in the process (you have to upload before seeing multiple images, I'm going to put the other on hold pending this one).
I'm experiencing this, but the attachment does seem to actually upload: other people are reacting to it, at least
I've updated OP for repro steps to check if others can see it.
@NicMendonca need a Expensifail account to test this C+/contributors don't have one so can you make this internal please, thanks!
Happened to me last night then tested again this morn to reproduce
- Open #social room
- Type some text
- Drag drop an image file to the compose box
- Click button to upload
- Leave chat at #social for a while, hoping that it uploads (never left #social for this test)
- Observe receiving error and that image didn't upload
What I see in the console
@NicMendonca can you try to reproduce in #social? If you can't, will you please swap me out with you as assignees? Thx
Both the pic and the text posted, although they still shows as not on my end.
What's weird is that, on mobile, it's showing correctly, without the erros
Experiencing the same bug on iOS when I try to upload a photo. The photo at text both post though. (for some reason I thought it might be platform specific)
@mallenexpensify I can repro! But I am going to assign this back to you since I start mat leave next week and won't be able to see this one through!
I'm unavailable next week, Please assign a new C+ Issue here if required while I am away, thanks!
cc: @mallenexpensify
Triggered auto assignment to Contributor-plus team member for initial proposal review - @situchan (External)
Raised to $1k to try to get more 👀 on this. Reassigned C+ @Santhosh-Sellavel since I'm hoping we can get this fixed soon. @situchan any thoughts on what might be going on?
Can I get room invited to reproduce? Seems like not reproducible on normal report
@situchan do you have access to the 'high traffic' workspace? If so, are there any rooms in there? I'm checking with QA too
I invited you @situchan , using your email that's associated with your Slack instance. DM me if that's not the best one. Can you confirm here once you've been granted access? I'm unsure of the process after requesting access
@mallenexpensify, @situchan Whoops! This issue is 2 days overdue. Let's get this updated quick!
@mallenexpensify @situchan this issue was created 2 weeks ago. Are we close to approving a proposal? If not, what's blocking us from getting this issue assigned? Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!
I got access. Which room should I test on?
works well on Crowded Policy room
📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸
@situchan can you invite me to a room in Crowded Policy and comment here once you have done so? Plz use [email protected] Thanks
@mallenexpensify as an invitee, I don't have permission to invite someone
And this is workspace chat, not room
I created a room on that policy and invited you https://staging.new.expensify.com/r/1369282750079587
Know of any easy way to auto-populate that room with a bunch of chats/files. or.. a way to regularly populate it, ie. have a few test accounts post 10 messages in there a day?
@mallenexpensify @situchan this issue is now 3 weeks old. There is one more week left before this issue breaks WAQ and will need to go internal. What needs to happen to get a PR in review this week? Please create a thread in #expensify-open-source to discuss. Thanks!
@mallenexpensify, @situchan Huh... This is 4 days overdue. Who can take care of this?
📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸
No idea how to proceed since contributors (including me) are not able to reproduce
Added Needs Reproduction and bumping to weekly since I'm also unsure of currently reproduction status.