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Web - Workspace - Plaid and connect manually option are not displayed in offline

Open kavimuru opened this issue 3 years ago • 11 comments

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Action Performed:

  1. Go to https://staging.new.expensify.com/
  2. Login with Expensifail account
  3. Begin the process of adding a bank account but exit in the middle of it
  4. Disable the internet connection in the device
  5. Click on 'Connect bank account' in workspace settings again and you should see the "Start over" button
  6. Verify you are redirected to the Connect bank account screen displaying the options to connect via Plaid or connect manually

Expected Result:

Screen with options to connect via Plaid or connect manually should be displayed before going online. This is from the TR regression steps https://expensify.testrail.io/index.php?/tests/view/2886612

Actual Result:

You appear to be offline message is displayed. Options to connect via Plaid or connect manually could be displayed only online.

Workaround:

unknown

Platform:

Where is this issue occurring?

  • Web

Version Number: v1.2.15-3 Reproducible in staging?: y Reproducible in production?: could not check Email or phone of affected tester (no customers): Logs: https://stackoverflow.com/c/expensify/questions/4856 Notes/Photos/Videos:

https://user-images.githubusercontent.com/43996225/195930192-21e82a50-dacb-4cb5-9d3e-eb13784e3677.mp4

Expensify/Expensify Issue URL: Issue reported by: Applause internal team Slack conversation:

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kavimuru avatar Oct 14 '22 19:10 kavimuru

Triggered auto assignment to @thienlnam (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

melvin-bot[bot] avatar Oct 14 '22 19:10 melvin-bot[bot]

I'm pretty sure this is expected behavior - is there a testrail that indicates this should be possible?

EDIT: Nevermind, I see the test rail in the description - taking a look

thienlnam avatar Oct 17 '22 00:10 thienlnam

Yeah, please update the testrail - if you are offline seeing that screen is expected behavior

thienlnam avatar Oct 17 '22 00:10 thienlnam

@thienlnam Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

melvin-bot[bot] avatar Oct 20 '22 06:10 melvin-bot[bot]

@kavimuru Are you able to update this testrail?

thienlnam avatar Oct 20 '22 07:10 thienlnam

@thienlnam Sent request for updating TR, thank you

kbecciv avatar Oct 22 '22 18:10 kbecciv

@thienlnam Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

melvin-bot[bot] avatar Oct 24 '22 07:10 melvin-bot[bot]

@thienlnam Huh... This is 4 days overdue. Who can take care of this?

melvin-bot[bot] avatar Oct 25 '22 07:10 melvin-bot[bot]

@thienlnam 6 days overdue. This is scarier than being forced to listen to Vogon poetry!

melvin-bot[bot] avatar Oct 27 '22 07:10 melvin-bot[bot]

@thienlnam 10 days overdue. Is anyone even seeing these? Hello?

melvin-bot[bot] avatar Oct 31 '22 07:10 melvin-bot[bot]

@thienlnam 10 days overdue. Is anyone even seeing these? Hello?

melvin-bot[bot] avatar Oct 31 '22 08:10 melvin-bot[bot]

@thienlnam Hello! Those steps were extracted from this document https://docs.google.com/document/d/18ew6fHESSoS1FruhNhD6mPEd4p419TkVDXIS3aQQdxs/edit. We will update the steps so the "You appear to be offline" screen is the expected behavior now. Let me know if this is not the case and the expected behavior should still be the one described in the document.

isagoico avatar Oct 31 '22 17:10 isagoico

@isagoico Yes the new 'You appear to be offline' screen is the expected behavior now, sorry for the confusion

thienlnam avatar Nov 01 '22 18:11 thienlnam

Triggered auto assignment to @laurenreidexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

melvin-bot[bot] avatar Nov 03 '22 11:11 melvin-bot[bot]

@thienlnam can you confirm if this needs to move to Upwork now? Thanks!

laurenreidexpensify avatar Nov 03 '22 12:11 laurenreidexpensify

@laurenreidexpensify We're just waiting for some Applause internal changes here - no action required here yet

thienlnam avatar Nov 03 '22 18:11 thienlnam

@isagoico Have you had a chance to update the testrail?

thienlnam avatar Nov 03 '22 18:11 thienlnam

Yep! These have been updated already 🙇‍♀️

isagoico avatar Nov 04 '22 22:11 isagoico

@thienlnam, @laurenreidexpensify Whoops! This issue is 2 days overdue. Let's get this updated quick!

melvin-bot[bot] avatar Nov 07 '22 08:11 melvin-bot[bot]

@thienlnam what are next steps? Can I post to Upwork?

laurenreidexpensify avatar Nov 07 '22 11:11 laurenreidexpensify

Nope, we're all done here - was just waiting for the test steps to be updated

thienlnam avatar Nov 07 '22 17:11 thienlnam