rtf file is corrupted in the preview. The inside text changes - Reported by @Tushu17
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Action Performed:
- Open website.
- Go to Chat > Send a .rtf attachment.
- Preview the attachment
Expected Result:
It shouldn't get corrupted.
Actual Result:
It gets corrupted.
Workaround:
unknown
Platform:
Where is this issue occurring?
- Web
- iOS
- Android
- Desktop App
- Mobile Web
Version Number: 1.1.88-0 Reproducible in staging?: Y Reproducible in production?: Y Email or phone of affected tester (no customers): Logs: https://stackoverflow.com/c/expensify/questions/4856 Notes/Photos/Videos: Any additional supporting documentation
https://user-images.githubusercontent.com/43995119/184222042-ecc8db3d-7724-4c5e-8180-8b638398e3da.mov
Expensify/Expensify Issue URL: Issue reported by: @Tushu17 Slack conversation: https://expensify.slack.com/archives/C01GTK53T8Q/p1658854329649929
Triggered auto assignment to @alexpensify (AutoAssignerTriage), see https://stackoverflow.com/c/expensify/questions/4749 for more details.
Triggered auto assignment to @luacmartins (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.
It seems like the file gets corrupted after being processed by our server. Downloading the file and trying to open it results in an error as well, so it's not only the preview. I add the internal label and release this back to the pool!
A Contributor Manager will be assigned to issue payment via Upwork if we deploy an associated Pull Request to production. Per Contributing.md.
This issue has not been updated in over 15 days. eroding to Monthly issue.
P.S. Is everyone reading this sure this is really a near-term priority? Be brave: if you disagree, go ahead and close it out. If someone disagrees, they'll reopen it, and if they don't: one less thing to do!
Triggered auto assignment to @CortneyOfstad (AutoAssignerTriage), see https://stackoverflow.com/c/expensify/questions/4749 for more details.
Triggered auto assignment to @youssef-lr (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.
We seem to create thumbnails for text files too and it ends up corrupting the .rtf file, I think we should limit creating thumbnails to PDFs and images only. I will keep this assigned to me as I'm working on file uploads. I will also post in slack for some input about what filetypes we want to create thumbnails for.
@youssef-lr Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!
@youssef-lr Whoops! This issue is 2 days overdue. Let's get this updated quick!
@youssef-lr Huh... This is 4 days overdue. Who can take care of this?
Triggered auto assignment to @sakluger (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.
@youssef-lr I removed and re-added the bug label to get a BZ team member added who can help move this forward.
Though actually, it looks like a PR was already merged. Is this done? And if so, can we close it?
Yeah this has been fixed, I just tested again in production. Closing!
Reporting compensation is pending here. cc- @puneetlath @sakluger
Whoops. Reopening. @sakluger let's make sure @Tushu17 get's paid the reporting bonus.
@sakluger Bump.
@sakluger, @youssef-lr Whoops! This issue is 2 days overdue. Let's get this updated quick!
Looks like @sakluger is out sick.
@Tushu17 can you apply here? https://www.upwork.com/jobs/~01c9813ff18e057735
@puneetlath Okay applied, Thanks.
Paid! Thanks for your patience and thanks for the bug report.