Video does not play in OIC experience builder widget

[derrickocfa]

Hello,

I have not been able to get my video to display in the Experience Builder widget. I am able to create and publish the Oriented Imagery Catalog and coverage map successfully to my organization's enterprise portal but when I launch the widget and click within my coverage area, I receive the following message in both Google Chrome and Microsoft Edge:

I have tried mp4 and webm video formats but receive the same message. Links to the videos: https://ocfa.org/_pfco/demo1.mp4 https://ocfa.org/_pfco/demo1.webm

And here is my geospatial video log if it will help with testing:

PetersDemoGVL.csv

One thing I did notice is that the FarDistance values in my exposure points table are inconsistent so I calculated all values to be 150 in order to get the coverage area I was expecting to see.

I am using ArcPro v2.9.3, Enterprise v10.9.1, Experience Builder v1.8, Oriented Imagery Management Tools v2.10, and the Oriented Imagery Developer Resources v2.7. For what it's worth, I also have the Oriented Imagery Add-In v2.10 but I am unable to view either video in Pro as well. Any help with this would be greatly appreciated!

Thanks, Derrick