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Dynamo fails to launch

Open oliwerkulpa opened this issue 2 years ago • 2 comments

Dynamo Version

Dynamo Core 2.16.2.5624 Dynamo Revit 2.16.2.9354

Revit Version

2023.1

Operating System

Windows 10

What did you do?

Click the Dynamo icon in Revit

What did you expect to see?

Dynamo to launch

What did you see instead?

image

Stacktrace/logs

No response

Details

Problem persists even though:

  • Add-ins were removed
  • Revit was reinstalled

oliwerkulpa avatar Feb 23 '24 10:02 oliwerkulpa

tracked internally DYN-6735

avidit avatar Feb 23 '24 22:02 avidit

Thank you for submitting the issue to us. We are sorry to see you get stuck with your workflow. While waiting for our team member to respond, please feel free to browse our forum at https://forum.dynamobim.com/ for more Dynamo related information.

github-actions[bot] avatar Feb 23 '24 22:02 github-actions[bot]

Any news on the topic? The project team is stuck with certain action using the workflow utilizing Dynamo. Is there any timeframe for solving these kind of issues?

oliwerkulpa avatar Mar 04 '24 20:03 oliwerkulpa

Hi @oliwerkulpa Have you tried to reboot the computer and simply delete that folder under Temp?

QilongTang avatar Mar 04 '24 21:03 QilongTang

Hi @QilongTang, absolutely yes.

oliwerkulpa avatar Mar 05 '24 10:03 oliwerkulpa

Hi @QilongTang, absolutely yes.

And you still see the error above? That's strange, files under Temp usually would not be blocked from accessing..

QilongTang avatar Mar 05 '24 14:03 QilongTang

Well, the error persists even with Revit reinstalled and other brute-force purging on the machine and user file system. What options do we have left? At the moment Dynamo cannot be launched under any circumstances.

oliwerkulpa avatar Mar 05 '24 15:03 oliwerkulpa

Thanks @oliwerkulpa Can you try one thing for me? Not sure if you are a Dynamo sandbox user but can you try download just the DynamoSandbox release from https://dynamobuilds.com/. You can pick 2.16.2 release and unzip with 7zip to launch DynamoSandbox.exe. Please let us know if you are running into the same issue. Then we can look at other options for digesting the error

QilongTang avatar Mar 05 '24 16:03 QilongTang

The test went through. Dynamo Sandbox v 2.16.2 runs successfully on user's machine. We cannot reproduce the same problem encountered when accessing Dynamo from Revit.

oliwerkulpa avatar Mar 06 '24 09:03 oliwerkulpa

Excuse me, but this thread is far from being closed. Dynamo for Revit 2023.1 is still not working.

oliwerkulpa avatar Mar 07 '24 09:03 oliwerkulpa

@oliwerkulpa Sorry for the misunderstanding. Reopening the issue.

avidit avatar Mar 07 '24 12:03 avidit

@Mikhinja Have you seen this kind of error on DynamoRevit side?

QilongTang avatar Mar 07 '24 15:03 QilongTang

hi @oliwerkulpa I did some research but still could not figure out why DynamoRevit behave differently than DynamoSandbox in this case. Can you try another thing for me, when you launch Revit, could you launch it as admin to see if there is any difference?

QilongTang avatar Mar 28 '24 16:03 QilongTang

Hi since the team need more info to fully address such issue and has been waiting for a month, we are closing this for now until more info available. Appreciate the reporting and conversation!

QilongTang avatar Apr 30 '24 14:04 QilongTang