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First start and program is not working correctly

Open GregTheChief opened this issue 7 years ago • 7 comments

rgb 1 rgb 2

So I downloaded the zip, extracted it, started the .exe and the program is only showing this: (See pictures) No devices available. My RGB Hardware: Razer: Blackwiddow chroma v2, Basilisk, Chroma HDK, Basestation, Goliathus Extended, Razer Nari ultimate , (Philips hue lamp) Asus: Maximus X Formula MB, (Trident z RGB),( EKWB CPU, Pump rgb) Corsair: 4 LL Fans

Am I doing something wrong? Please help, wanted such a program for a long time

GregTheChief avatar Mar 06 '19 21:03 GregTheChief

Did you unblock the zip before extracting it? (Right click the zip, go to properties, unblock)

DarthAffe avatar Mar 07 '19 17:03 DarthAffe

Nope I didn´t, thanks :) but now its showing over 5 Motherboards, one RGB Graphics Card I dont have, and no corsair or razer stuff :(

rgb 3 rgb 4

GregTheChief avatar Mar 07 '19 21:03 GregTheChief

The graphics card is related to this issue (https://rog.asus.com/forum/showthread.php?97754-Access-Violation-Wrong-EnumerateMB-Result), I see that too, even if I don't have one. Regarding the missing devices - it somehow sounds like you're not running cue, are running an incompatible version or have disabled SDK support.

DarthAffe avatar Mar 07 '19 21:03 DarthAffe

Hmm any ideas how i can check if SDK are working fine?

GregTheChief avatar Mar 07 '19 23:03 GregTheChief

You need to launch Razer synapse and then rgbsync.. Razer devices will appear

Dadudze123 avatar Mar 08 '19 13:03 Dadudze123

I did, but still no razer devices.. what to do now?

GregTheChief avatar Mar 08 '19 15:03 GregTheChief

I waited so long for a solution like this program but I need help to get it working.. anyone here who can help? Razer synapse and corsair Link are both open. Asus Aura too. Still only asus mainboard in devices, no Razer or corsair

GregTheChief avatar Mar 09 '19 13:03 GregTheChief