suggest: After purchasing pro subscription why the activation code is blank??

Open rajeshkanaka opened this issue 1 year ago • 1 comments

Upon subscribing to the professional plan, the activation code remains blank. Kindly enhance the process or documentation to provide clear instructions. Additionally, it is perplexing why the everything is displayed in Chinese.

Jan 27 '25 08:01 rajeshkanaka

Hi @rajeshkanaka

Thank you for your feedback. We apologize for the inconvenience. We are continuously working on optimizing our documentation and the usage process to ensure a smoother experience for all our users.

Please confirm if you have downloaded the Chat2DB Pro Version client as shown below (https://chat2db.ai/download), which does not require an activation code. Only the local version needs one.

For the language issue, it looks like the settings might be incorrect. Follow the steps in the image to switch the language.

If you need further assistance, join our Discord at https://discord.gg/cKt72wcfVp and contact our support rep, Jing2501.

Apologies for the trouble and thank you for your patience.

Jan 27 '25 10:01 lijing-22