[BUG]: no button to reconfigure integration

[Stijnele]

Describe the bug.

I changed my e-mail address on the Stromer portal and now the HA integration can't connect anymore. I see no button or so to reconfigure the stromer integration.

What version of Home Assistant Core has the issue?

2025.8.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

How did you install the stromer integration

HACS

Logging

2025-08-20 15:23:06.634 ERROR (MainThread) [custom_components.stromer.stromer] Stromer error: api call failed: 'data' 2025-08-20 15:23:06.752 ERROR (MainThread) [custom_components.stromer.stromer] Stromer error: api call failed: 'data' 2025-08-20 15:23:06.836 ERROR (MainThread) [custom_components.stromer.stromer] Stromer error: api call failed: 'data' 2025-08-20 15:23:06.923 ERROR (MainThread) [custom_components.stromer.stromer] Stromer error: api call failed: 'data' 2025-08-20 15:23:07.019 ERROR (MainThread) [custom_components.stromer.stromer] Stromer error: api call failed: 'data' 2025-08-20 15:23:07.020 ERROR (MainThread) [homeassistant] Error doing job: Unclosed client session (None) 2025-08-20 15:23:07.021 ERROR (MainThread) [homeassistant] Error doing job: Unclosed connector (None) 2025-08-20 15:23:07.918 ERROR (MainThread) [custom_components.stromer.const] Authentication failed while fetching stromer data: Cannot connect to host api3.stromer-portal.chnone:443 ssl:default [DNS server returned answer with no data] 2025-08-20 15:23:07.937 ERROR (Recorder) [homeassistant] Error doing job: Task exception was never retrieved (None) Traceback (most recent call last): File "/usr/local/lib/python3.13/site-packages/aiohttp/resolver.py", line 117, in resolve resp = await self._resolver.getaddrinfo( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ...<5 lines>... ) ^ aiodns.error.DNSError: (1, 'DNS server returned answer with no data')

The above exception was the direct cause of the following exception:

Traceback (most recent call last): File "/usr/local/lib/python3.13/site-packages/aiohttp/connector.py", line 1532, in _create_direct_connection hosts = await self._resolve_host(host, port, traces=traces) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/aiohttp/connector.py", line 1148, in _resolve_host return await asyncio.shield(resolved_host_task) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/aiohttp/connector.py", line 1179, in _resolve_host_with_throttle addrs = await self._resolver.resolve(host, port, family=self._family) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/aiohttp/resolver.py", line 126, in resolve raise OSError(None, msg) from exc OSError: [Errno None] DNS server returned answer with no data

The above exception was the direct cause of the following exception:

Traceback (most recent call last): File "/config/custom_components/stromer/coordinator.py", line 31, in _async_update_data await self.stromer.stromer_update() File "/config/custom_components/stromer/stromer.py", line 88, in stromer_update await self.stromer_connect() File "/config/custom_components/stromer/stromer.py", line 55, in stromer_connect await self.stromer_get_code() File "/config/custom_components/stromer/stromer.py", line 174, in stromer_get_code res = await self._websession.get(next_url, allow_redirects=False) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/aiohttp/client.py", line 770, in _request resp = await handler(req) ^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/aiohttp/client.py", line 725, in _connect_and_send_request conn = await self._connector.connect( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ req, traces=traces, timeout=real_timeout ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ) ^ File "/usr/local/lib/python3.13/site-packages/aiohttp/connector.py", line 642, in connect proto = await self._create_connection(req, traces, timeout) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/aiohttp/connector.py", line 1209, in _create_connection _, proto = await self._create_direct_connection(req, traces, timeout) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/aiohttp/connector.py", line 1538, in _create_direct_connection raise ClientConnectorDNSError(req.connection_key, exc) from exc aiohttp.client_exceptions.ClientConnectorDNSError: Cannot connect to host api3.stromer-portal.chnone:443 ssl:default [DNS server returned answer with no data]

The above exception was the direct cause of the following exception:

Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 392, in _async_refresh self.data = await self._async_update_data() ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/stromer/coordinator.py", line 48, in _async_update_data raise ConfigEntryAuthFailed from err homeassistant.exceptions.ConfigEntryAuthFailed: Cannot connect to host api3.stromer-portal.chnone:443 ssl:default [DNS server returned answer with no data]

During handling of the above exception, another exception occurred:

Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/config_entries.py", line 1231, in _async_init_reauth result = await hass.config_entries.flow.async_init( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ...<9 lines>... ) ^ File "/usr/src/homeassistant/homeassistant/config_entries.py", line 1446, in async_init flow, result = await self._async_init(flow_id, handler, context, data) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/config_entries.py", line 1492, in _async_init result = await self._async_handle_step(flow, flow.init_step, data) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 483, in _async_handle_step self._raise_if_step_does_not_exist(flow, step_id) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 576, in _raise_if_step_does_not_exist raise UnknownStep( f"Handler {flow.class.name} doesn't support step {step_id}" ) homeassistant.data_entry_flow.UnknownStep: Handler ConfigFlow doesn't support step reauth

Diagnostics information

No response

Additional information

No response

[dosubot[bot]]

Hi @Stijnele! I'm Dosu and I’m helping the stromer team.

The Stromer integration does not currently support reauthentication or reconfiguration via the Home Assistant UI after initial setup. This is why you don't see a button to update your credentials. The integration's configuration flow only handles the initial setup and does not implement a 'reauth' step or any logic to update credentials if they change, which matches the error in your logs (source).

To restore connectivity after changing your email address, you'll need to remove the Stromer integration from Home Assistant and then add it again with your new credentials. This is currently the only way to update authentication details for this integration.

To reply, just mention @dosu.

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[CoMPaTech]

I didn't yet wrote a reconfigure one, I can see if I can add that sometime coming days, but if you 'dare' and 'can access' your .storage directory you might be able to change it manually (handle with care though)

[CoMPaTech]

sry didn' get to it (yet)