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[Bug] The installer freezes at the moment "Downloading asar file" and nothing happens...

Open lohachyo opened this issue 8 months ago • 7 comments

Describe the bug I ran into this problem: the better discord crashed and freezes at the moment with "Downloading asar file" during installation. Freezes again during repair and re-installation, the same problem occurs when deleting the better discord and re-downloading. I can't install a better discord.

To Reproduce Steps to reproduce the behavior:

  1. Start Installer of Better Discord
  2. Choose Install or Repair
  3. Choose Standard version of Discord
  4. Installation begins....and freezed with "Downloading asar file"

Expected behavior Succesfully installed better discord

Screenshots

Image

Image

System Information:

  • OS: Windows
  • Discord Version: Stable

Additional context Add any other context about the problem here.

lohachyo avatar Jun 16 '25 03:06 lohachyo

Describe the bug I ran into this problem: the better discord crashed and freezes at the moment with "Downloading asar file" during installation. Freezes again during repair and re-installation, the same problem occurs when deleting the better discord and re-downloading. I can't install a better discord.

To Reproduce Steps to reproduce the behavior:

  1. Start Installer of Better Discord
  2. Choose Install or Repair
  3. Choose Standard version of Discord
  4. Installation begins....and freezed with "Downloading asar file"

Expected behavior Succesfully installed better discord

Screenshots

Image

Image

System Information:

  • OS: Windows
  • Discord Version: Stable

Additional context Add any other context about the problem here.

Out of curiosity, are you from russia?

ghost avatar Jun 16 '25 03:06 ghost

now it says failed

Robotboy13 avatar Jun 17 '25 19:06 Robotboy13

Getting the same problem on Fedora 42.

Based in UK, tried both with and without VPN.

txk2048 avatar Jun 19 '25 11:06 txk2048

Same, based in Italy and on Fedora 42 as well as without vpn, have the same problem

Nekothegamer avatar Oct 23 '25 14:10 Nekothegamer

It seems that this is caused by the network stalling for some reason. I wanted to see if a timeout could be added (there currently isn't one) and turns out that the lib we use has been deleted by now: https://www.npmjs.com/package/phin

It would be interesting to see how far it gets. Because it could well be blocked by a firewall for example, or simply never get any response from the network. Or perhaps DNS already fails. Someone who can reproduce, maybe take a look with wireshark or similar.

https://github.com/BetterDiscord/Installer/blob/39fbf25b9774bbc7e5d0ff46418efdbdcdea590e/src/renderer/actions/install.js#L54C46-L54C99

Inve1951 avatar Oct 23 '25 21:10 Inve1951

same problem in arch

cocuba avatar Nov 19 '25 08:11 cocuba

i sometimes get this problem but when i reboot my pc two times it works

Nekothegamer avatar Nov 20 '25 11:11 Nekothegamer