GPSLogger icon indicating copy to clipboard operation
GPSLogger copied to clipboard

Web browser not recognized for online help

Open robertf opened this issue 3 years ago • 7 comments

When I click on 'Online help' I get a message saying 'No Internet browser installed', but I have Firefox installed on my phone. I haven't seen anything in the documentation about how to cause a Web browser to be recognized. I assume that 'Internet browser' means a Web browser.

This is on a Samsung Galaxy A71running GPS Logger 3.1.4, Android 12 and Firefox 102.

robertf avatar Jul 16 '22 12:07 robertf

Dear Robert, first of all thanks for your reporting.

It could be an issue related to your specific phone, or a more generic one related to the app visibility introduced in Android 11.

We'll do some tests with our test hardware, trying to reproduce the issue. In parallel, we would be glad if you could do a test with the online help of another installed app, in order to verify if the problem is related to GPS Logger or to all the apps of your system.

Depending of this, we'll decide the right approach.

GrazianoCapelli avatar Jul 19 '22 10:07 GrazianoCapelli

Thank you for your reply.

In OsmAnd, clicking on the app's links to GitHub and Facebook brought up Firefox.

  • Robert

robertf avatar Jul 19 '22 11:07 robertf

Ok, thanks for yor test. Could you please test also the links on the about screen of GPS Logger and the Rate this App button on the same screen?

GrazianoCapelli avatar Jul 19 '22 13:07 GrazianoCapelli

Both links on the About screen bring up Firefox. The 'Rate this App' button brings up a window asking whether I want to open with Google Play Store or Galaxy Store, and selecting Google Play Store takes me there.

robertf avatar Jul 19 '22 14:07 robertf

Perfect, thanks also for the additional tests made!

GrazianoCapelli avatar Jul 20 '22 08:07 GrazianoCapelli

Both links on the About screen bring up Firefox. The 'Rate this App' button brings up a window asking whether I want to open with Google Play Store or Galaxy Store, and selecting Google Play Store takes me there.

robertf avatar Jul 29 '22 16:07 robertf

Sorry, I accidentally sent the comment again.

robertf avatar Jul 29 '22 16:07 robertf

Today we released the v3.1.6, that should fix the bug you reported. Please try it and give us a feedback.

GrazianoCapelli avatar Aug 31 '22 13:08 GrazianoCapelli