Authenticator-Extension
Locked out of authenticator after update to 6.3.4 and passphase was not set before
Describe the issue
I was using authenticator with no issues during the day but, suddenly, it begun asking me for a password with the message:
Enter password to decrypt account data.
As I had never configured a password for authenticator, I just tried <ENTER> and an whitespace to see if I could get in, with no luck.
I could get it working again with this procedure:
- Manually downloaded an older version (random, 6.3.0)
- Installed it
- With the steps above, authenticator worked, so I
- Set a password for it
- Updated the plugin
- Entered the password
- Now it works correctly.
Browser
Firefox
Browser Version
91.2.0esr
Extension Version
6.3.4
This was due to Mozilla revoking 6.x versions of the extension, causing a downgrade to an incompatible version. Update the extension by following the directions in #774
@mymindstorm perhaps I didn't explain my issue correctly: it was working ok and I never set up a password in authenticator.
It was auto-updated to 6.3.4 and, from there on, it kept asking me for a password to decrypt my data. As I had none set, it kept denying me access.
So I
- downgraded it manually to 6.3.0
- it let me in
- I set a password to encrypt my data
- upgraded it again to 6.3.4
- now, with a password set, 6.3.4 worked correctly.
Maybe I'm understanding something different, but as it was auto-upgraded to 6.3.4, it does not seem to be exactly the same issue as #774 ( (firefox's revokation of the extension), right?
The problem is that there are no 6.3.X versions on the Firefox Add-ons website. I can't download the version you indicate and the repository version is blocked by the browser. I had to download 5.3.2, which does appear in the add-ons.
ah, I see. I downloaded it from this repo (see here) and installed it from 'local file'. You can pick any other version, I guess. As long as you can get in, add a password to authenticator and re-upgrade.
I found a problem, in the version 5.3.2 i put a password and version 6.X no recognize. I try install 6.3.0 but no let me use password putted.