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Open jo2dan94 opened this issue 2 months ago • 6 comments

https://github.com/user-attachments/assets/8bb541b6-806c-4e5a-9b02-2745966bd4df

jo2dan94 avatar Nov 24 '25 15:11 jo2dan94

@jo2dan94 Hello!

In order to troubleshoot this issue, we need to get your application logs.Here's what we need you to do:

  1. Enable debug logging: Settings -> General -> Advanced -> Logging level -> Debug.
  2. Reproduce the problem, then remember the exact time when it happened.
  3. Collect logs: Settings -> General -> Advanced -> Export logs and system info.
  4. Send this file to [email protected]:
    • include [android] keyword and 5929 in the subject of your email
    • specify the exact time when the issue occurred

oksenina avatar Nov 27 '25 15:11 oksenina

Logs sent

jo2dan94 avatar Nov 28 '25 17:11 jo2dan94

@jo2dan94 Could you provide the exact device model and application version number?

oksenina avatar Dec 01 '25 15:12 oksenina

Yes pixel 10 pro xl 4.14.14

Sent from Proton Mail for Android.

-------- Original Message -------- On Monday, 12/01/25 at 09:14 Oksana Senina @.***> wrote:

oksenina left a comment (AdguardTeam/AdguardForAndroid#5929)

@.***(https://github.com/jo2dan94) Could you provide the exact device model and application version number?

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***>

jo2dan94 avatar Dec 01 '25 15:12 jo2dan94

@jo2dan94 Thank you for reporting this issue! We've forwarded your message to the development team and will fix the bug in future releases

oksenina avatar Dec 03 '25 06:12 oksenina

Awesome do u know when #5868 will be fixed

Sent from Proton Mail for Android.

-------- Original Message -------- On Wednesday, 12/03/25 at 00:28 Oksana Senina @.***> wrote:

oksenina left a comment (AdguardTeam/AdguardForAndroid#5929)

@.***(https://github.com/jo2dan94) Thank you for reporting this issue! We've forwarded your message to the development team and will fix the bug in future releases

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***>

jo2dan94 avatar Dec 03 '25 06:12 jo2dan94