AdguardTeam
Websites not opening on mobile carrier with HTTPS filtering enabled
Please answer the following questions for yourself before submitting an issue
- [X] Filters were updated before reproducing an issue
- [X] I checked the knowledge base and found no answer
- [X] I checked to make sure that this issue has not already been filed
AdGuard version
4.3.1
Environment
- OS version: Android 10
- Device: ASUS ZENFONE MAX PRO M1
HTTPS filtering
- [X] yes, I do
Root access
- [ ] yes, I have it
Integration with AdGuard VPN
- [ ] yes, I do
Routing mode
Local VPN
Ad Blocking
AdGuard Base filter, AdGuard Mobile Ads filter
Privacy
AdGuard Tracking Protection filter
Social
AdGuard Social Media filter
Annoyances
AdGuard Annoyances filter
Security
No response
Language-specific
No response
Other
No response
Which DNS server do you use?
Automatic DNS
DNS protocol
DNS-over-HTTPS
Custom DNS
No response
What Stealth Mode options do you have enabled?
No response
Issue Details
Steps to reproduce:
dropmaza.com, aagmaal.com, spankbang.com and many more sites opening on my mobile network, as soon as I enable adguard then the same websites does not open and gives this error message This site can’t be reacheddropmaza.com unexpectedly closed the connection. Try:
Checking the connection ERR_CONNECTION_CLOSED
Disabling or changing DNS did not solve the problem, but when I delete the adguard HTTPS filter certificate and enable adguard then only sites open but with lot of ads and popup ads.
I confirm that there is problem with adguard HTTPS filter certificate for mobile network internet.
Now I have given the exact source of problem, I hope your team could fix this issue.
Expected Behavior
No response
Actual Behavior
Websites not opening on mobile carrier with HTTPS filtering enabled.
Screenshots
Screenshot 1
Additional Information
No response
Here is the screenshot attached, where the site is not opening with adguard enabled
It does it with dns over TLS cloudflare on Samsung browser as well a pain in the but sometimes device android galaxy s20fe os 13
This problem was not there now It is happening everyday for past 1 month, I have reported just couple of sites but as a matter of fact there are very long list of websites that is not not opening with adguard enabled. I had to disable adguard, then sites opens with lot of ads and pop up.
Request you to fix this problem, otherwise I can't bear the ads. I hope you and your team will fix this problem until then what will I do as there are sites which I visit daily.
I have had a lot of web sites do this like eg www.newstalkzb.co.nz has closed unexpectedly closed the connection try checking the connection or failed to load happens on a lot of sites using Samsung browsers dns over TLS cloudflare
I have had a lot of web sites do this like eg www.newstalkzb.co.nz has closed unexpectedly closed the connection try checking the connection or failed to load happens on a lot of sites using Samsung browsers dns over TLS cloudflare
The same site is opening with adguard enabled, but my above listed sites not opening with adguard enabled. There is a problem which needs to be addressed and fixed
I also get this www.newstalkzb.co.nz can't be reached DNS address can't be found diagnosing the problem happens on Samsung browser
I have had a lot of web sites do this like eg www.newstalkzb.co.nz has closed unexpectedly closed the connection try checking the connection or failed to load happens on a lot of sites using Samsung browsers dns over TLS cloudflare
The same site is opening with adguard enabled, but my above listed sites not opening with adguard enabled. There is a problem which needs to be addressed and fixed
This issue is not yet addressed, hoping for a solution sooner then later.
This happens when using wifi as well
On Fri, 8 Mar 2024, 21:47 Craig Jackson, @.***> wrote:
On Fri, 8 Mar 2024, 21:37 rajatmathurs, @.***> wrote:
This issue is not yet addressed, hoping for a solution sooner then later.
— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/5247#issuecomment-1985272152, or unsubscribe https://github.com/notifications/unsubscribe-auth/A7FMJH5PBYB5W5ILMQ4VSVLYXF2EPAVCNFSM6AAAAABEGWFCLWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSOBVGI3TEMJVGI . You are receiving this because you commented.Message ID: @.***>
Here are screen shots
On Sun, 10 Mar 2024, 16:33 Craig Jackson, @.***> wrote:
This happens when using wifi as well
On Fri, 8 Mar 2024, 21:47 Craig Jackson, @.***> wrote:
On Fri, 8 Mar 2024, 21:37 rajatmathurs, @.***> wrote:
This issue is not yet addressed, hoping for a solution sooner then later.
— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/5247#issuecomment-1985272152, or unsubscribe https://github.com/notifications/unsubscribe-auth/A7FMJH5PBYB5W5ILMQ4VSVLYXF2EPAVCNFSM6AAAAABEGWFCLWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSOBVGI3TEMJVGI . You are receiving this because you commented.Message ID: @.***>
That is why I have mentioned Websites not opening on mobile carrier with adguard enabled, on wifi the sites are opening.
Well I get it on mobile and wifi connection as well sometimes
On Sun, 10 Mar 2024, 17:21 rajatmathurs, @.***> wrote:
That is why I have mentioned Websites not opening on mobile carrier with adguard enabled, on wifi the sites are opening.
— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/5247#issuecomment-1987066927, or unsubscribe https://github.com/notifications/unsubscribe-auth/A7FMJH4S7KAF6GGNYKHA7KLYXPNTRAVCNFSM6AAAAABEGWFCLWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSOBXGA3DMOJSG4 . You are receiving this because you commented.Message ID: @.***>
For you sometimes, for me the sites don't open at all on mobile network with adguard enabled. This is a big problem??
I just get site can't be reached and sometimes get closed unexpectedly at times just a pain in the but
On Sun, 10 Mar 2024, 19:29 rajatmathurs, @.***> wrote:
adguard team could you check this bug.and fix this issue.
— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/5247#issuecomment-1987106862, or unsubscribe https://github.com/notifications/unsubscribe-auth/A7FMJHYYDQNIKW22TDBJODLYXP4V7AVCNFSM6AAAAABEGWFCLWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSOBXGEYDMOBWGI . You are receiving this because you commented.Message ID: @.***>
@Frankflash Thank you for reporting!
We would like to take a look at the logs from your device. Please follow the steps below:
-
Enable debug logging: Settings -> General -> Advanced -> Logging level -> Debug
-
Reproduce the issue (open a couple of listed websites in the browser), then remember the exact time when it happened
-
Collect logs: Settings -> General -> Advanced -> Export logs and system info
-
Send this file to [email protected]:
- mention the
5247number in the subject - specify the exact time when the issue occurred
- mention the
@Frankflash Thank you for reporting!
We would like to take a look at the logs from your device. Please follow the steps below:
Enable debug logging: Settings -> General -> Advanced -> Logging level -> Debug
Reproduce the issue (open a couple of listed websites in the browser), then remember the exact time when it happened
Collect logs: Settings -> General -> Advanced -> Export logs and system info
Send this file to [email protected]:
- mention the
5247number in the subject- specify the exact time when the issue occurred
@Versty I have opened this issue so I should be sending the logs from my device for your checking .Let me know, should I send the logs or not
Note I have send you the logs file to the email address for your checking, the issues that i am facing
@Versty
I have send the log file, hope you will look into the problem that I am facing and resolve this issue. Waiting for your reply
@Frankflash Thank you, the logs are received. We're investigating.
@Versty I have send you the logs, are you investigating the issue that I am facing. Waiting for your reply
@Versty you have only mentioned @Frankflash name what about me, I have opened this issue. This is not done, let me know have you received my logs and are you investigating it.
@rajatmathurs We actually received both logs, yes. I apologize for not mentioning you in the previous comment.
@Frankflash Seems like the issue on your device is not related to this one. Please report it separately, we will attach the logs from your device to the new issue.
What should I report it as
On Tue, 26 Mar 2024, 04:08 Diana, @.***> wrote:
@Frankflash https://github.com/Frankflash Seems like the issue on your device is not related to this one. Please report it separately, we will attach the logs from your device to the new issue.
— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/5247#issuecomment-2018225729, or unsubscribe https://github.com/notifications/unsubscribe-auth/A7FMJH37UOO5O6JP4HC5N6TY2A4XHAVCNFSM6AAAAABEGWFCLWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDAMJYGIZDKNZSHE . You are receiving this because you were mentioned.Message ID: @.***>
Opened new issues 5268 dns tls issues
On Tue, 26 Mar 2024, 06:40 Craig Jackson, @.***> wrote:
What should I report it as
On Tue, 26 Mar 2024, 04:08 Diana, @.***> wrote:
@Frankflash https://github.com/Frankflash Seems like the issue on your device is not related to this one. Please report it separately, we will attach the logs from your device to the new issue.
— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/5247#issuecomment-2018225729, or unsubscribe https://github.com/notifications/unsubscribe-auth/A7FMJH37UOO5O6JP4HC5N6TY2A4XHAVCNFSM6AAAAABEGWFCLWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDAMJYGIZDKNZSHE . You are receiving this because you were mentioned.Message ID: @.***>
@rajatmathurs Please, update to the latest version (4.4.1) and check if this issue is gone.